Welcome to the Outlet Cowgirl Closet Store FAQ page, where we’ve rounded up answers to all your burning questions about our authentic western wear. Saddle up and let’s ride through the details!
🤠 About Our Store
What kind of products does Outlet Cowgirl Closet Store sell?
We specialize in genuine western apparel that’s as tough as ranch life but stylish enough for any occasion. Our product range includes blouses, bottoms, cardigans, dresses, hoodies, jackets, jeans, shirts, skirts, t-shirts, and more – all with that signature cowgirl flair!
Who is your typical customer?
Our products are perfect for cowgirls of all ages who appreciate authentic western style – whether you’re actually working the ranch or just love the rugged-yet-chic aesthetic. From rodeo competitors to urban cowgirls, we’ve got something for every western-loving woman.
🛍️ Product Questions
Do you carry plus sizes?
Yes indeed! We proudly offer a Plus section in our menu with western wear designed specifically for curvier cowgirls. Because every woman deserves to look and feel fabulous in authentic western style!
What brands do you carry?
We partner with top western wear brands like Ariat, Wrangler, and Cinch to bring you the highest quality apparel that stands up to real ranch life while keeping you looking your best.
💳 Payment & Account
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for your convenience. All transactions are securely processed.
Do I need an account to place an order?
While you can check out as a guest, creating an account lets you track orders more easily and speeds up future purchases – just like breaking in a good pair of boots gets easier with time!
🚚 Shipping & Delivery
Where do you ship to?
We ship worldwide to most locations (excluding some Asian countries and remote areas). No matter where your ranch is located, we’ll do our darndest to get your western wear to you!
What are my shipping options?
We offer two reliable shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, arrives in 10-15 business days after processing
- Free Shipping: For orders over $50 via EMS, arrives in 15-25 business days after processing
How can I track my order?
The moment your order leaves our Albany ranch, we’ll send you tracking information so you can follow your package’s journey straight to your doorstep.
🔄 Returns & Exchanges
What’s your return policy?
We want you to love every stitch of your purchase! If something doesn’t fit right or meet your expectations, you have 15 days from delivery to initiate a return. Just contact our friendly customer service team at [email protected] – we’ll walk you through the process as gently as breaking in a new saddle.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. In those cases, we’ll cover the return shipping faster than a jackrabbit on a hot griddle!
How long do refunds take?
Once we receive your returned item, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
❓ Need More Help?
If you didn’t find the answer you were looking for, our customer service team is always ready to help – just reach out to [email protected]. We respond quicker than a cowboy can rope a calf!
From our ranch to your closet,
The Outlet Cowgirl Closet Store Team 🤠